Privacy Policy

Information We Collect

When you place an order on Heritage Egypt, we collect only the information you voluntarily provide:

• Your full name
• Your email address
• Your selected guide edition

When you use our free cost calculator, no personal data is collected or stored — all calculations take place locally in your browser and are not transmitted to our servers.

We may also collect limited technical data automatically when you visit our website, such as browser type and pages visited, for analytics and performance monitoring purposes only.

How We Use Your Information

Personal information collected through the order form is used solely for:

• Delivering your ordered PDF guide to your email address
• Sending order confirmation and related transactional communications
• Notifying you of guide updates or revised editions you are entitled to receive
• Responding to support requests you initiate

We do not use your information for unsolicited marketing communications without your explicit consent. We do not sell, rent, or trade your personal data to third parties for any purpose.

Data Security & Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or loss. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law.

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties, except in the following limited circumstances:

• Service providers: Trusted third-party services (such as email delivery and payment processing) that assist us in operating our website, bound by confidentiality obligations.
• Legal requirements: Where required by applicable Egyptian law or valid legal process.

Heritage Egypt is not affiliated with any museum, tourism authority, or ticketing service, and we do not share your data with any such entities.

Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality but will not prevent you from accessing our content or ordering a guide.

We do not use cookies to track your activity across third-party websites or to serve targeted advertising.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for use of your data where processing is based on consent
• Request deletion of your data, subject to legal retention requirements

To exercise any of these rights, please contact us using the details below. We aim to respond within 5 business days.

Contact Us

For privacy-related questions or requests:

Heritage Egypt
Apartment 12, 28 Talaat Harb Street
Downtown Cairo, Egypt 11519
Phone: +20 2 2395 8741
Email: hello@heritageegypt.com